We process your personal information in a highly secure manner and in accordance with the legislation applicable from 25 May 2018. In this policy, we describe how we collect personal information, what your rights are and how you can contact us regarding our policies.
2. Table of contents
Our privacy policy
2 Table of contents
2.1 About personal information and our processing
2.2 Categories of processing
2.3 Contact enquiries and RFPs
2.3.1 Existing customers
2.3.2 Former customers
2.4 Other purposes of processing personal information
2.5 Direct marketing and how you can opt out
2.6 Underage persons and our services
2.7 Who do we share personal information with?
2.8 How we protect personal information
2.9 Rights and options
2.10 Cookies
2.11 Links to external websites
2.12 Contact information
2.13 Amendments to our policy
2.1 About personal information and our processing
Personal information or personal data is any information that can be connected to an identifiable natural person. This includes, for example, names, IP addresses and contact details.
Processing personal information means everything that happens to your personal information. For example, collecting, organising, updating, and removing information. Both from systems and from natural persons.
2.2 Categories of processing
2.3 Contact enquiries and RFPs
In the case of a contact enquiry or RFP, we store your name, e-mail address, telephone number, company name, website, what services you are requesting from us, and any optional message.
We process this personal information so that we can contact you and send you an offer. We use this personal information to satisfy both our and your interest in processing the request for information. This information is stored for two years (24 months) from the most recent contact.
2.3.1 Existing customers
If you are an existing customer, we store the information that we collected when you made contact with us. We also store any information you provide to us during the course of our collaboration so that we can offer you the best possible service.
Your personal information is stored for as long as our services are used and for as long as there is a legal obligation to retain this information. For example, we have a legal obligation under the Swedish Accounting Act (Bokföringslagen) to retain information for at least seven years.
2.3.2 Former customers
If you are a former customer, we have stored the information we received when you contacted us in order to assist you with support or other services as required. We have also stored the information you gave us during the course of our collaboration.
Your personal information is stored for two years (24 months) or for as long as there is a legal obligation to retain this information. For example, we have a legal obligation under the Swedish Accounting Act (Bokföringslagen) to retain information for at least seven years.
2.4 Other purposes of processing personal information
The data we collect through our digital channels and services is processed by us and our partners as described above, but also for the following purposes:
- For statistics, analysis and market research;
- For system administration;
- For evaluating, testing and improving our website and services etc.;
- For creating and sending relevant communication, services and offers. Based on customer profiling and segmentation, for example.
The information we process includes, for example, your name, e-mail address, telephone number, company name, website, identifying information, location, what services you are requesting from us, and any optional message. Technical data such as the device you are using, your IP address, unique device ID, cookie information, and your browser type may also be processed. We collect information when you use our forms or social media, or when you download material.
The processing and storage of this personal information is necessary in order to satisfy our and your interest in making contact and developing our services. This legitimate interest also constitutes the legal basis for saving this personal information. It is our opinion that our legitimate interest in making contact and developing our services outweighs your interest in protecting your personal integrity.
2.5 Direct marketing and how you can opt out
We primarily conduct direct marketing via e-mail, text message or targeted advertising. For our direct marketing activities, we process your personal information based on our legitimate interest in offering our services. It is our opinion that our legitimate interest in making contact and developing our services outweighs your interest in protecting your personal integrity. If you would like to opt out from direct marketing, please contact us at info@brabag.se
2.6 Underage persons and our services
When you provide personal information, you consent to us processing this personal information. At the same time, you assure us that you are 18 years old or more, or that you have the consent of a parent or guardian regarding our processing of your personal information.
2.7 Who do we share personal information with?
We share personal information with other companies and organisations who process personal information on our behalf. We do this in order to run and develop our business.
We may share information and personal data with partners, freelancers and companies that we engage in order to provide our services. It is our opinion that our legitimate interest in providing our services in the best way possible outweighs your interest in protecting your personal integrity.
2.8 How we protect personal information
We use external IT systems and IT services to store personal information. For example, encryption services for log-in details or Google products for storing information etc.
Personal information is only shared with individuals or companies who require your personal information in order to provide our services.
2.9 Rights and options
As a data subject, you have the right to request information on the personal information we store about you. In case of errors, you can request that we rectify these. At the same time, you have a right to request that we erase the personal information we have about you. You can also request restriction of processing or object to specific types of processing that we perform. You can also request that personal information be transferred to another controller. If you would like to exercise any of your rights, please contact us at info@brabag.se
2.10 Cookies
A cookie is a small piece of information which a website stores on a user’s computer. We use cookies to improve our user experience and in order that certain functions function correctly. At the same time, a cookie makes it possible to track a user’s browsing behaviour, which allows us to customise your visit. Cookies are also used for statistics on how our website is being used and in order to send you targeted offers and direct marketing.
As a user, you have the option of changing the settings for how your web browser handles cookies. For example, you can choose to be notified whenever a website wants to store a cookie, which you can usually accept or reject. If you reject cookies, some of our online services may not function correctly.
2.11 Links to external websites
www.brabag.se contains links to external parties. We have no control over the content on these sites and bear no responsibility for them. When using other websites, we encourage you to review the relevant privacy and data processing policies.
2.12 Contact information
2.13 Amendments to our policy
We may amend this policy due to changes in the applicable data protection legislation etc. The most recent version will always be available on our website.
Latest updated: 2021-07-08